FAQ

Our Shirt Jackets are high quality artisanal products. Our design features an oversized fit, available in three sizes (0-1-2). Each piece is unique, carefully crafted in Italy with deep attention to detail, using premium, long-lasting fabrics and materials.

Yes, all our shirts are entirely handmade by skilled artisans in Italy. This allows us to guarantee a unique, long-lasting product of the highest quality, with meticulous attention to detail and finishing

To preserve the beauty and quality of your artisanal shirt, we recommend carefully following the washing instructions provided on the inner label of each garment.
Our pieces are made with fine fabrics, which is why we suggest relying on professional care for cleaning.

To help you choose the perfect size, we recommend checking our detailed Size Guide, available on each product page. You’ll find precise measurements and tips on how to take your own measurements correctly. If you’re unsure, don’t hesitate to contact us!

Absolutely! Each shirt comes with its own dedicated size guide. We recommend reviewing it carefully before making a purchase, as sizing may vary slightly depending on the model or fabric.

We accept payments via credit card (Visa, Mastercard, American Express). All transactions are securely processed through encrypted platforms to ensure maximum protection of your personal data.

Protecting your data is our top priority. We use advanced security protocols (SSL) to encrypt all personal and payment information. Transactions are handled by trusted, internationally recognized payment processors.

Ordering is easy! Simply choose your favorite shirt, select the size, and add it to your cart. Then follow the checkout steps by entering your shipping details and selecting your preferred payment method. As a small business, each order is handled manually with the utmost care. You’ll receive a confirmation email as soon as your order has been processed.

• Italy: Orders are usually shipped within 1–2 business days after confirmation and delivered within 2–4 business days.
• International: Delivery times vary depending on the destination. Shipping typically
  takes 4–10 business days, although delays may occur due to local customs procedures. You’ll receive a tracking code to monitor your package at any time.

Shipping costs vary depending on the destination and the weight of your order. Within Italy, shipping is free.
All fees are automatically calculated at checkout, before you finalize your purchase. For international orders, any customs duties or import taxes are the responsibility
of the customer.

We want you to be completely satisfied with your purchase. If for any reason you're not, you may return your shirt within 14 days of receiving it, provided it’s in its original condition unworn, with all tags intact. To initiate a return, please contact us via email and we’ll provide you with all the necessary instructions.

If you’d like to exchange your shirt for a different size or style, please follow the
same return procedure and clearly indicate in your email that you’re requesting an
exchange. Once we’ve received the original shirt and confirmed its condition, we’ll
ship the new item (subject to availability).